By Durell Namasani

Vice President Justice Dr. Jane Ansah has underscored the critical need to review ongoing public sector reforms, aiming to enhance the quality of services delivered to the public.

Speaking at a meeting with human resource personnel from various Ministries, Departments, and Agencies (MDAs) in Lilongwe, Dr. Ansah stated that while some institutions have performed well, others have struggled, making a comprehensive review essential.

“We want to ensure that there are relevant appointments in all MDAs to avoid wasting resources on unnecessary positions,” Dr. Ansah explained. She identified key obstacles hindering progress, including delays in amending laws, financial constraints, and poor human resource management.

The meeting, as described by Charles Kalemba, Secretary in the Office of the Vice President, was intended to brief Dr. Ansah on the progress and scope of the reforms. Kalemba reported that most MDAs have signed reform agreements and have made notable achievements.

These successes include the establishment of community ports, improvements in road traffic services, and the introduction of electronic systems for passport and visa processing by the Immigration Department. He also noted that some public hospital wards have begun generating revenue, and institutions like the Lilongwe Water Board have launched new services like bottled water to boost income.

Despite this progress, Kalemba acknowledged that significant challenges remain. He cited fuel shortages, limited foreign exchange, and persistent issues with human resource management as key factors that continue to hamper consistent service delivery.