By Jones Gadama
The courier industry in Malawi is facing significant challenges, including a shortage of foreign exchange (Forex) and the presence of illegal operators, according to Lewis McJessie, President of the Courier Association of Malawi.
McJessie made these remarks during the commemoration of World Post Day in Mwanza, where the Malawi Communications Regulatory Authority (MACRA) handed over an ICT Lab to the district council.
The Forex shortage is affecting the industry’s ability to operate efficiently, McJessie explained.
“The shortage of Forex is a major challenge for us, as it affects our ability to import necessary equipment and pay for international services,” he said.
The presence of illegal operators is also a significant concern for the industry.
“These operators are not registered and do not follow the same rules and regulations as licensed operators,” McJessie said. “This creates an unfair competitive environment and can also compromise the security and integrity of the services provided,” he complained.
In a related development, the Malawi Post Corporation has taken steps to enhance the security of its services.
Postmaster General Angel Banda announced that the corporation has installed cameras in its offices, buses, and vehicles to ensure the security of customers’ property.
The commemoration of World Post Day in Mwanza also saw MACRA hand over an ICT Lab to the district council.
The lab is expected to enhance digital skills in the district and provide access to information and communication technologies.
Senior Chief Kanduku and Parliamentarian for Mwanza Central Constituency Nicolas Dausi commended MACRA for the ICT lab, saying it would have a positive impact on the district.
“The ICT lab will provide our youth with the skills they need to compete in the digital economy,” Senior Chief Kanduku said,adding that, “We are grateful to MACRA for this initiative.”
Nicolas Dausi added that the lab would also provide access to information and communication technologies, which is essential for economic development.
“The ICT lab is a welcome development for our district,” Dausi said. “It will provide our people with the tools they need to access information and communicate with the rest of the world.”
The courier industry in Malawi is facing significant challenges, including a shortage of Forex and the presence of illegal operators. However, with initiatives such as the ICT lab provided by MACRA, there is hope for the future.
The industry is expected to continue playing a critical role in the country’s economic development, and it is essential that the challenges facing it are addressed.
Challenges Facing the Courier Industry in Malawi
Shortage of Forex: The shortage of Forex is affecting the industry’s ability to operate efficiently, making it difficult to import necessary equipment and pay for international services.
Presence of Illegal Operators: The presence of illegal operators is creating an unfair competitive environment and compromising the security and integrity of the services provided.
Initiatives to Enhance the Industry
–ICT Lab: MACRA has provided an ICT lab to the district council in Mwanza, which is expected to enhance digital skills in the district and provide access to information and communication technologies.
–Security Measures: The Malawi Post Corporation has installed cameras in its offices, buses, and vehicles to ensure the security of customers’ property.
