By Rahim Abdul
Dr. Janet Banda, Deputy Secretary to the President and Cabinet and Head of the Presidential Delivery Unit (PDU), has challenged public security institutions to move beyond rhetoric and focus on delivering measurable results that impact citizens’ lives.
Speaking at the close of a three-day public security lab at Crossroads Hotel in Lilongwe, Dr. Banda stressed that government reforms will only succeed if Ministries, Departments, and Agencies (MDAs) actively implement agreed solutions and hold themselves accountable.
The lab, themed “Delivering Public Service with Integrity and Selflessness,” drew about 15 agencies, including the Ministry of Homeland Security, Malawi Police Service, and Immigration Department.
Dr. Banda hailed participants as “Champions of Integrity” and urged them to translate the discussed solutions into action.
She noted that poor coordination among MDAs has been a major barrier to effective service delivery, leading to duplication of efforts and delays. To address this, Dr. Banda directed technical teams from the agencies to convene next week and draft a joint action plan that strengthens inter-agency collaboration.
“The public wants to see results, not just promises. We must ensure reforms lead to better security, better services, and a better Malawi,” she emphasized.
Participants committed to implementing measurable reforms focused on efficiency, transparency, and responsiveness to public needs.
This initiative is part of President Lazarus Chakwera’s broader reform agenda, which prioritizes accountability and integrity as key drivers of sustainable national development.
