By Chisomo Phiri
Two mobile network services providers, Airtel Malawi and Telekom Networks Malawi (TNM) have obtained a court injunction stopping their agents across the country from holding protests tommorow, Thursday.
The disgruntled agents are pushing for revision of their commissions on every transaction processed.
According to a court document 247 Malawi News has seen, High Court Judge Allan Muhome stops the agents under ‘The Voice of Agents and Concerned Agents’ from proceeding with their plans until the court makes its final determination on the matter.
“This oder prohibits the Defendants, their agents, or any person acting in concert with them or any other person acting under their authority or any of them or otherwise from holding demonstrations, vigils, sit-ins or otherwise stopping to provide or disrupting the continuous provision of Airtel Money Services on 14th November, 2023, or any other date, until the final determination of this matter by the Court herein or until a further Order of this Court,” reads the court oder in part.
It adds :” If you disobey this order, you may be found guilty of contempt of court and may be sent to prison or fined or your assets may be seized.”
Recently, some angry agents in Blantyre closed down some booths; claiming their bosses have failed to address their grievances despite several attempts.
According to some data, when one cashes out K500,000 through Airtel Money, an agent gets a commission of K1600.
On the other hand, when one sends K15,000 through TNM Mpamba agent, they get K122 as a commission.
And again published Reserve Bank of Malawi(RBM) data, relative to 2021 shows that the agent network for mobile money agents grew by 56.5 percent to 243 857 in December 2022.
This essentially reflects an increase in access points for financial services across the country.
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